Maison Mer respects and protects the privacy of its users. Our privacy policy explains how we collect, use and protect your personal information when you visit our website. By using our site, you consent to the practices described in this policy.
Information gathering
We collect certain personal information when you visit our site or interact with our services. This may include:
- Identification data (name, e-mail address, telephone number).
- Booking information (dates of stay, preferences).
- Technical data (IP address, browser type, pages visited).
- Any other information you choose to provide.
Use of cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site and personalize your experience.
Some cookies are necessary for the proper operation of the site, in particular those used by services such as Cloudflare for performance and security reasons. By accessing our site, you agree to the use of these mandatory cookies.
Other cookies may be used for services such as Google Fonts to improve the typography of our website and Meta Pixel to monitor traffic and create targeted advertising. You have the option of refusing these non-essential cookies, although this may affect the quality of your experience on our site.
Data processing
We process your personal data on the following legal bases:
- Consent (when you have given your explicit consent).
- Fulfillment of a contract (to manage your reservations and provide the services you have requested).
- Legal obligations (to comply with applicable legal obligations).
Compliance with Bill 25
Maison Mer is committed to complying with Bill 25 on the protection of personal information in the private sector. We take all necessary measures to ensure that your personal information is treated in accordance with this law and all other applicable laws. We have implemented internal policies and procedures to ensure that your personal information is adequately protected.
Banking data protection
We do not store any credit card information on our site. All financial transactions are carried out directly on the owners’ sites or via secure third-party payment services. Maison Mer cannot be held responsible for the security of payment information once you have been redirected to these sites.
Transactions on owners’ websites
Transactions for bookings are carried out directly on the accommodation owners’ websites. Maison Mer facilitates the connection between you and the owners, but is not responsible for the management of payments or the security of financial information on these sites.
Sharing information
We may share your personal information with :
- With the owners of the accommodation (to finalize your booking).
- With third-party service providers (for website hosting, payment services, and other operational services).
- To comply with legal obligations (if required by law or to protect our legal rights).
Accuracy of information
While we strive to provide accurate and up-to-date information on our site, we cannot guarantee the accuracy of all information. Information provided on properties comes directly from the owners, and their version prevails in case of discrepancy.
Data security
We implement technical and organizational security measures to protect your personal information from loss, misuse or unauthorized access. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Data retention
We will retain your personal information for as long as is necessary for the purposes described in this policy or in accordance with applicable law. We will ensure that data is securely destroyed or anonymized once it is no longer required.
International data transfer
Your personal information may be transferred to and processed in countries other than the one in which you reside. If we transfer your data internationally, we will take appropriate measures to ensure an adequate level of protection.
Your rights
In accordance with Law 25, you have the right to access, correct, delete and object to the processing of your personal data. To exercise these rights, please contact us at the e-mail address below. You also have the right to withdraw your consent at any time, without affecting the lawfulness of the processing carried out prior to such withdrawal.
Changes to the privacy policy
We reserve the right to change this privacy policy at any time. Any changes will be posted on this page and will take effect immediately. We encourage you to visit this page regularly to stay informed of any updates.
Contact
If you have any questions or concerns regarding this privacy policy, please contact us at the following address:
[email protected]
Thank you for trusting Maison Mer for your quality accommodation needs. We are committed to protecting your privacy and ensuring a safe and enjoyable booking experience.